PoolMatePro V2 Software for Pro and HR models
(Release 05-04-13 v2.7.0.3) Requires Windows XP or newer plus spare USB port
Software
Release (05-04-13 v2.7.0.3) For pod version A or PoolMateHR new install (please read notes below first) Software
If you have no version number on the back of your pod use this one Software
If you are just upgrading and already have the pod driver installed use this one Upgrade Software
Having installation problems? If you still need help installing we can log on remotely to your PC and do it for you. Please contact us by email at support@swimovate.com to arrange a suitable time, plug in your pod and click on the appropriate button below to download and run the remote viewer software. You will get a Partner ID you need to give us so we can access your machine. This is safe and secure, we can only see your machine when you have the application running and send us the ID number, we cannot access it at any other time.
Upgrading from a PoolMatePro?
Please download the latest software (v2.3). It’s almost the same software as the one you use already but not quite. If you have the PoolMatePro pod version A, then choose the UPGRADE option when installing. If you have the PoolMatePro pod without a version number, then choose the HR pod install option. Your existing data will not be affected. It will appear automatically in the new version. You will notice a few differences
- You can upload from either your old PoolMatePro pod and watch or the new PoolMateHR pod and watch
- The software may take a little longer than before to recognise the pod as it needs to sense which one is connected. A message is displayed under the menu bar to indicate the pod status. When you first plug your pod in please wait until this shows the type of pod connected before opening the upload window.
- There is no need to select UPLOAD on the PoolMateHR watch after you open the upload window, it will upload automatically.
- You will see the new graph that shows laps and heartrate and a new tab in the data area that shows lap information. Note that only swims from your PoolMateHR will show any data here.
- The PoolMateHR will sync with the clock on your computer and set the time and date automatically each time you connect it.
Installation problems?
- Has the protective sticker been removed from the back of the watch case. The watch will not charge if this is in place.
- Is the watch the correct way round in the pod so the mode and start buttons are fitted into the pod.
- Are the pod drivers are installed correctly, here are instructions for a manual installation for a PC, if on a Mac please download and install again.
PoolMateHR Manual
English
PoolMatePro Manuals
English French Italian Spanish
PoolMate Manuals
English French Italian Spanish
Running the Swimtrainer app? You need our link application Link App
