PoolMate Pro PC SOFTWARE

Please read the Quick Start Guide as this tells you step by step exactly how to install the applications.

There are 2 applications you need to download- the Driver and Link Installer and the appropriate version of the PC application for your operating system.

Download 1:           Driver and Link Installer  XP, Vista and Windows7

Download 2:           PC application                   XP Installer

                                                                    or      Vista and Windows 7 Installer

PoolMate Pro MAC SOFTWARE    

There is only one application here             MAC software

                                                                     Documentation

However if you are running Lion                MAC software LION

Q I am having problems installing the USB Pod driver?
A If you have tried to install it automatically and have had problems, try restarting your machine.
Check in your device manager (from start button select Control Panel, then select system/hardware and you should see the Device manager). The PoolMate USB pod should appear under Ports as PoolMateUSB pod COMx (where x is a number). If there is a yellow exclamation mark by it or no COM port you may need to do a manual install. Here are instructions.
Note that is you have an XP64 bit machine you need to use folders Common32/XP32/Common32 rather than the 64 bit versions. All will be clear when you work though the instructions.

Q I can't see the Link Icon?
A Make sure you have installed and run the link application, from Start button select All Programs then expand the Swimovate Ltd folder and double click on PoolMate Link. If the Swimovate folder is not there you need to install it. Go to C:/PoolMateSetup/PoolMate Link and run the setup.exe.  If you still cant see the Icon in the system tray on the bottom right of your PC it may be hidden. Click on the arrow to the left of the icons and it should appear.

Q Hovering over the Link Icon shows Pool-Mate port: NONE and data wont download?
A Make sure the Pod is plugged into a spare USB port. Go to Control Panel/Device manager and expand the Ports tab. If the USB driver program is installed properly it will show Pool-Mate USB Pod (COMx) where x is a number. If it shows anything else or has a yellow exclamation mark next to it then it isn't installed correctly. Firstly try restarting your machine, if you have the same issue you will need to do a manual install. Here are instructions
Note that is you have an XP64 bit machine you need to use folders Common32/XP32/Common32 rather than the 64 bit versions. All will be clear when you work though the instruction.