The PoolMate battery should last around 12 months with normal use but this will vary depending on how often you swim. When it is getting low you will notice the display dimming when in swim mode or a failure to upload data to your computer. Replacing a battery on a watertight watch can be tricky and requires replacing the gasket.
Order here to pay £15 plus postage before you send in your watch. Once you’ve paid here, simply send us the watch with your name and return address and we’ll turn it around in a day or two.
**This page is NOT for just ordering a battery to be sent to you… we don’t do that.
Customer will be responsible for shipping cost to our facility. Swimovate will conduct all features listed below
- New Battery
- New Gasket
- Pressure testing
- Return Shipping
USA customers- use our Authorised US Service centre- click here for details
Please send your watch to us at
4 The Worple
Our shipping charges are
£10 Rest of the world
If you have a PoolMateLive we can change the battery for you too, just order on our website and return your watch. If you prefer to change it yourself you can unscrew the removeable battery container on the back of the case. It’s a good idea to grease the outside of this with silicon grease or Vaseline before screwing back up. This helps retain the water resistance.